Shipping Policy
At Yavima (yavima.com), we ship to customers everywhere in the world. Every order is packed with care, dispatched quickly, and delivered with tracking, so you always know where your package is. There are no forms to fill in and no account to create — just place your order and we handle the rest.
Free Worldwide Shipping
Shipping is free on every order, to every destination. There is no minimum order value, no surcharge, and no regional restriction. We ship to all countries and regions, and we never exclude a customer based on location.
Order Processing Time
Orders are processed within 1–3 business days after your payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been packed and dispatched, you will receive a confirmation email from us.
Delivery Timeframes
After dispatch, delivery normally takes 7–15 business days. In some cases, especially during peak seasons or due to carrier delays, delivery may take up to 21 business days. These timeframes apply to all destinations worldwide.
Tracking Your Order
As soon as your order ships, we will email you a tracking number and a tracking link. Tracking information usually updates within 3–5 business days after dispatch. If you would like an update at any time, simply email us and we will check the status of your package for you.
Order Changes and Cancellations
If you need to change your shipping address or cancel your order, email us as soon as possible. We can update or cancel any order that has not yet been dispatched. Just send us your order number — no forms, no extra steps.
Incorrect or Incomplete Addresses
Please make sure your shipping address and contact details are correct at checkout. If you notice a mistake, email us right away and we will correct it before your order ships. If a package is returned to us because of an address we cannot deliver to, we will contact you by email to arrange a replacement shipment at no additional cost.
Lost, Delayed, or Damaged Packages
If your tracking has not updated for more than 10 business days, or if your package arrives damaged, please email us. We will investigate with the carrier and, where an item is confirmed lost or damaged, send you a replacement or issue a full refund — your choice. You never have to fill in a claim form; a short email is all it takes.
Customs, Duties, and Taxes
Any customs duties, import taxes, or clearance fees charged by your local authority are the responsibility of the recipient. These charges are set by your government, not by us, and we have no control over them. If you have questions about possible charges, please check with your local customs office before ordering.
Contact Us
If you have any questions about shipping or your delivery, please contact us:
Yavima — yavima.com Email: