Return & Refund Policy
At Yavima (yavima.com), we want you to shop with complete confidence. Every order is covered by our 30-Day Free Refund Guarantee, and our return process is simple: no forms, no account, no hassle.
30-Day Free Refund Guarantee
You may request a full refund within 30 days of the date your order was delivered. We refund the full amount you paid for the item. There are no restocking fees, no handling fees, and no hidden charges of any kind.
How to Request a Refund
There are no forms to fill in and no information to submit through a portal. Simply send an email to with your order number and a short note saying you would like a refund. That is all we need. We will reply within 24 hours on business days with everything you need.
Return Shipping Is Free
Return shipping is free for every customer. We will cover the cost of sending the item back, or reimburse the shipping fee you paid. You never pay out of pocket to return an item to us.
Available Worldwide — No Regional Restrictions
This policy applies to all customers, in every country and region, without exception. We do not limit or exclude refunds and returns based on your location. Wherever you are, you are covered by the same 30-day free refund guarantee.
Condition of Returned Items
Items should be unused and in the same condition you received them, with the original packaging and tags where possible. We keep this simple and fair: as long as the item has not been damaged through use, your refund will be approved. If you are unsure whether your item qualifies, just email us and we will help you.
Refund Processing Time
Once your returned item is received, we will process your refund within 3 business days. Your refund is issued to the original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the amount to appear on your statement. We will email you as soon as the refund is issued.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or is not what you ordered, please email us a photo within 30 days of delivery. We will send a replacement or issue a full refund — your choice — and you do not need to return the original item.
Order Cancellations
You can cancel your order at any time before it ships for a full refund. Just email us your order number. No forms, no questions asked. If your order has already shipped, you are still fully covered by the 30-Day Free Refund Guarantee above.
Exchanges
If you would like a different size, color, or style, email us and we will arrange the exchange at no extra cost. Exchanges are handled exactly like refunds, and they are free as well.
Items That Cannot Be Returned
A small number of items are excluded from returns: gift cards, and personal-care or hygiene products that have been opened or used. Everything else is covered by the 30-Day Free Refund Guarantee.
Late or Missing Refunds
If you have not received your refund within 10 business days of our confirmation email, please check with your bank or credit card company first, since processing times vary. If the refund is still not showing, email us at and we will resolve it for you right away.
Contact Us
If you have any questions about returns or refunds, please contact us:
Yavima — yavima.com Email: